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Engage Main Burner — Relight the Pilot Light

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How to Troubleshoot a Gas Water Heater That's Not Working · Step 3 of 6

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After holding the pilot button for a sufficient amount of time, slowly release it. The pilot flame should remain lit. Now, turn the top control knob from the 'Pilot' position to the 'On' position. As you turn the knob, you should hear a 'whoosh' sound and see the main burner ignite with a large blue flame, indicating the water heater is now actively heating.

Goal: Turn on the main burner to begin heating water.

  • If the pilot light goes out when you release the button, repeat the previous step, holding the button down for a longer period.
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FAQs

What are the most crucial safety precautions I need to take before troubleshooting my gas water heater, especially regarding gas leaks?

Always prioritize safety when working with gas appliances. Before starting, ensure adequate ventilation, and if you smell gas, immediately turn off the gas supply, evacuate the area, and call your gas company or a professional plumber. Never attempt to troubleshoot if you suspect a gas leak; this project assumes no active gas leak.

What specific tools and materials are essential to have on hand before I start troubleshooting my gas water heater?

You'll definitely need a reliable flashlight, like the Panther Vision FLATEYE, to inspect dark areas. For cleaning connections, fine-grit sandpaper (e.g., Fandeli 400 Grit) and a scour pad are useful. If you suspect a faulty thermocouple, have a new resideo 30 Millivolt Universal Gas Water Heater Thermocouple ready, along with an adjustable wrench set for replacement.

My gas water heater isn't producing hot water; what's the most common and easiest issue for a beginner to check first?

The most frequent cause of a gas water heater not producing hot water that beginners should check is a pilot light that has gone out. This is often an easy fix, requiring you to relight it according to your water heater's instructions. If the pilot light won't stay lit, the thermocouple is the next most common culprit to inspect and potentially replace.

How much time should I expect to spend on this troubleshooting project, and what's the potential cost if I need to replace parts?

Most troubleshooting steps, like checking the pilot light or cleaning the thermocouple, can be done within 30-60 minutes. If you need to replace the thermocouple, it might take an additional hour for purchase and installation. A new thermocouple (like the resideo CQ100A1013) typically costs around $15-$30, making this a very cost-effective DIY repair compared to a professional service call.

Transcript
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but as you see it's real it now no your button and then very simple you just turn that should hear the burner can go and if you look it's actually working now and after its ongoing just your

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